Rated 4.9 · 400+ Google reviews
About Naylo Systems

The IT team that actually picks up the phone

For 20 years we've helped UK businesses get more from their technology — without the jargon, the long hold music or the surprise invoices. We're proud to be the people our clients introduce as "our IT team".

The short version

Sheffield-based, supporting the UK
20 years in business since 2006
240+ businesses, 18,000+ endpoints
A genuinely personal service
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In business since 2006
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Customer satisfaction
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Five-star Google reviews
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Customer service awards
Our story

Founded on a simple frustration

We started Naylo Systems in 2006 because we were tired of seeing small businesses treated like ticket numbers — billed by the hour, baffled by the jargon and left waiting when things broke.

So we built the opposite: a managed service provider that gets to know your business, prevents problems before they happen, publishes its performance openly, and explains everything in plain English. Two decades and four customer-service awards later, that's still exactly how we work.

2006the year it all started
Independent & privately owned
Dedicated engineers, low staff turnover
Same friendly faces, year after year
What we stand for

The values behind every ticket

They're not posters on a wall — they're how we actually behave, every single day.

Personal service

A dedicated team who know you by name and understand your business inside out.

Honesty, always

Plain English, transparent pricing and advice we'd give our own business.

Proactive by default

We're paid to stop problems happening — not just to react when they do.

Local & accountable

Sheffield people you can actually visit — and who'll come and visit you.

Security-first

Protection is built into everything we do, not sold as an afterthought.

In it for the long run

We measure success in decade-long relationships, not one-off projects.

Accredited & trusted

Credentials that back us up

We hold ourselves to the same standards we help our clients achieve.

Cyber Essentials Plus
ISO 27001 certified
Microsoft Solutions Partner

Let's make your IT one less thing to worry about

Book a free, no-obligation IT review and meet the team who'll have your back.